What’s Your Dominant Customer Success Strength? – Test

1. What’s the first thing you do when you wake up in the morning?

2. Which term motivates you most?

3. How would you describe your conversations with customers?

4. Quick! Your customer has expressed disappointment and want’s to cancel their contract. What do you do?

5. What’s your go-to meal for office lunch?

6. What’s the best aspect of your job?

7. For your colleagues you most definitely are...

8. What would you be doing if you weren't working in Customer Success?

Written by Elyse Simek

Inbound Marketing Manager at Userlane. When she's not busy squealing at every pug that passes her on the sidewalk or making sure the men at her work keep the kitchen clean, she's studying up on the SaaS industry and effective onboarding tactics. She's perfectly content with a few avocados in her purse, warm Floridian weather beating down her back and interactive guides helping her understand any software instantly ;-)