Some of the registered attendees:
Did You Miss Our Webinar? Watch the Recording!
Planting the Retention Seed while
Onboarding new Users
Onboarding is a mission-critical phase that defines the relationship your customers will have with your brand. The rates of activation, adoption, retention, and customer success are already determined from the very first time you onboard new users.
During our webinar we'll discuss:
- How to support users during the onboarding process to drive adoption and lead users to customer success
- Why onboarding is not only connected to short-term but also long-term churn
- The role of customer success agents in the onboarding phase
- Plenty of examples of tactics and hacks you can put in place to drive retention and create a strong bond with your customers from the very beginning.
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Head of Marketing at Userlane. Speaker, serial entrepreneur, SaaS enthusiast, H2H marketing advocate.
Userlane GmbH Georgenstraße 39 D-80799 Munich https://userlane.com