Day Ten: Where in the World is Santa?
Santa decides to modernize things to enjoy some free time.
He leaves his Head Elf Bernard in charge of implementing new automation at the North Pole….But changing well-established processes is not that easy.
Read more background information in the introduction to Santa's 24 days before Xmas little stories.
Santa's Planning a trip to Alaska
Meanwhile at the North Pole
After the adventure in Gumdrop Forest, Bernard took it upon himself to have bi-weekly check-ins with the team elves.
He wanted to know how well the elves were utilizing the Christmas Resource Planning (XRP) system.
Sparkles the elf and other team elves presented some colorful information in various holiday pie charts and graphs.
But there was one problem: there were complete sections with colors missing!
“What does this mean?” asked Bernard. “It means that the elves haven’t used these features yet!” said Sparkles.
Bernard was surprised to hear this - he thought that the elves were using all of the features! He runs over to his computer and lets Santa know the news.
Santa's Reply to Bernard
While I’ve been out pursuing my hobbies, I’ve been thinking about all of the things I still want to do. I’ve visited a lot of places, but I never really had a chance to explore, you know? Which is why I will go to Alaska tomorrow. I will send you a picture showing you one of my other favorite hobbies.
Regarding the elves, I am actually not so surprised to hear that they were not fully utilizing the XRP. Usually in situations where a new product or software is being introduced, it takes some time and training for the team to get comfortable with all of the great features a product offers.
After talking to the Fairy Godmother, I had an idea on how to get the elves more engaged with the XRP. Why don't we offer a contest for the elves to see who can successfully use the most features in a week? Whoever wins, gets a prize! Let’s think about what the prize could be…
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