24 Days of Xmas at Userlane

Day One: Santa goes on Vacation


Each year, Santa delivers Christmas presents to over 7 billion people worldwide. Ok, maybe 5 billion if you subtract all the naughty ones. In any case, that’s a lot of presents and they all need to be made, wrapped, shipped, labeled and ready to go by Christmas!
You could say Santa is a busy guy. But Santa also loves to do other things outside of his work, for instance, did you know that Santa is a great surfer? Santa has many hobbies.
He spends a lot of time at his workshop with the elves. In order to free up some of his time, he consulted his friends the Easter Bunny, and the Tooth Fairy to find out how they manage their business processes.
He learned that they were able to improve their workflow by introducing modern technology to run things more efficiently.
Santa decided he would do the same for his elves.
This way, he would have more time to spend doing all the things he loves to do.

That’s when our story begins. Santa leaves his Head Elf Bernard in charge of implementing new automation at the North Pole….Will it work or will Christmas be postponed this year? Read our 24 little stories to find out!

Santa is in Hawaii

Meanwhile at the North Pole

The elves caught word that things will be changing in the workshop and they aren’t exactly thrilled.
They don't have time to learn how to do things differently.
What does this mean? Why would Santa leave for vacation so close to Christmas?
Bernard is trying to keep everything under control, but he isn’t sure what the best way is to support the elves.
After all, they have been doing the same work for hundreds of years! Not sure what to do, Bernard writes Santa a letter. Let's see what Santa replies.

Santa's Email to Bernard

"Dear Bernard,

Great to hear from you! I was out catching some waves today in Hawaii, have you ever been? It’s the best! The water is crystal clear and as warm as the cocoa at the North Pole.

Regarding the elves, I think they just need a little time to get used to new things!
They always get a little nervous when they need to deal with new ideas.
Remember when we tried to get Sugarplum to wear a green hat instead of her purple one? She nearly had an elf-attack.

I know that setting up new processes takes time, but we need to invest in improving the workshop now otherwise we will be stuck in our old ways.
And don't forget: the key to changing things is great communication!

I want to give the elves the best workshop experience they can have. And I know that using new technology will help us make Christmas better than ever before.
Please, keep me posted.

Give everyone my best!


What's going to happen next? Don't miss the next chapter of our story. Check our website tomorrow and find the link to day two of Santa's little vacation!

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