Xmas at Userlane Day Eight

Day Eight: Santa gets a Hole in One

Background


Santa decides to modernize things to enjoy some free time.
He leaves his Head Elf Bernard in charge of implementing new automation at the North Pole….But changing well-established processes is not that easy.
Read more background information in the introduction to Santa's 24 days before Xmas little stories.


Santa's Improving His Swing

Meanwhile at the North Pole

A huge blizzard hit the North Pole today, which meant that the elves couldn’t go out to their favorite lunch spot, Rudolf and Comet’s Burger Joint.
While sitting in the cafeteria, Bernard overheard some of the elves discussing their thoughts on the new XRP (Christmas Resource Planning) software.

“I still can’t get the program to work, I’ve tried multiple times,” said Mindy.
“Well, everything works fine when I am working on my tasks ever since Sparkles showed me what to do yesterday,” exclaimed Bob.
Bernard started to wonder what the reason could be why some of the elves still struggled to get onboard with the XRP, even with the support of the senior elves. He snuck back to his office and wrote Santa an email.

Santa's Reply to Bernard

”Dear Bernard,

I was over at the Iceberg Beach Golf Course today trying out my new irons, and I did something I’ve never done before - I got a hole in one! They are going to put my picture up in the lobby, take a look at that sweet stance!

I heard about the blizzard over at the North Pole, thanks for letting me know that everyone is ok.
Hearing the discrepancies with the XRP from Bob and Mindy makes me wonder if we need to organize the delivery of information in a different way.

Maybe you can work with Sparkles in rounding up the senior elves and having them record some sort of videos for the other elves to access anytime and have short, but recurring mini training sessions.

This way, the elves only have to go to one place to get the answers they need!

Ho ho ho,

Santa”

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